The Process
Choosing the right hearing solution is a big decision, and our goal is to make it simple, transparent, and tailored to you. From your initial hearing test to the moment your hearing aids are ready to wear, we guide you every step of the way—providing expert recommendations, personalized programming, and ongoing support to ensure your hearing experience is seamless and life-changing.
1
Hearing Test
Schedule a hearing test with a local Ear, Nose, and Throat doctor near you.
After your test, request a copy of your audiogram to keep for your records.
Then you email or text us a copy.
2
Consult
Once we receive your audiogram, one of our experienced hearing specialists will contact you to provide a personalized hearing aid recommendation, answer all your questions, assess your lifestyle needs and budget, and guide you toward the best possible solution based on your test, lifestyle, and budget.
3
program
With over 35 years of expertise in hearing aid programming, we will tailor your devices precisely to your hearing loss and optimize them for your lifestyle. Your order will also include essential accessories, extra parts, and cleaning supplies.
4
ship & Support
Your hearing aids will be shipped directly to you, fully programmed and ready to wear. If you need any adjustments or fine-tuning, our specialists offer complimentary remote support to ensure your devices perform perfectly.
The safest path to better hearing starts with real diagnostics: Your hearing deserves more than a quick online quiz. That’s why our process begins with a professional evaluation using calibrated equipment in a controlled clinical environment. You receive a true audiogram based on accurate measurements, not an estimate affected by your laptop speakers, headphones, or background noise.
Why Our Approach Is More Accurate, Professional, and Safer:
1) Clinical Testing: We do not use unreliable online testing. You have a local licensed professional perform a comprehensive diagnostic exam to identify potential medical issues and measure your hearing thresholds accurately.
2) Expert Interpretation: You get us a copy of your hearing test and our hearing specialists personally review your audiogram and recommend the right hearing technology for your specific hearing profile. We have over 40,000 successful fittings (80,000 aids)!
3) Precision Programming: Your new hearing devices are programmed using your actual clinical test scores, not the results of an unreliable online hearing test. And with our 35 years of programming hearing aids, they will rarely need finetuning. But if you do need any adjustments, that can now be done over the phone!
Save 50% and Delivered to your door:
You get clinic-level accuracy with the convenience of care delivered to your home, at a 50% savings! Example:
Local cost: $1600 each. Our cost: $795 each. With Genesis Hearing you get both aids for the price you would pay for just one locally.
The Difference Is Simple, Safe, and Affordable!
Online hearing tests may be convenient, but they are not a substitute for clinical testing. Your computer, headphones, room, and background noise can all affect the results. That may be fine for a quick estimate, but it is not the right foundation for choosing and programming hearing aids. Our approach combines local professional oversight, accurate diagnostics, and personalized fitting with virtual face-to-face fitting and fine tuning, to help deliver safer care and better long-term outcomes.
This is Hearing Healthcare, not a shopping cart.